Never miss a patient call again.
Nivio answers your clinic's phone, talks like a human receptionist, captures caller details, and sends bookings straight to your inbox – 24/7.
Built for clinics in Australia · Works with your existing phone number
Incoming Call
New Patient
"Hi, thanks for calling Smile Dental! I'm the AI assistant. How can I help you today?"
Recent Bookings
Sarah Mitchell
Check-up
Mon 9:30am
James Wong
Cleaning
Mon 2:00pm
Emma Davis
Consultation
Tue 10:15am
Missed calls are expensive.
Patients don't leave voicemails – they call the next clinic.
Front desk is overwhelmed during peak hours.
After-hours and weekends are completely silent.
The reality
Up to 40%
of patient calls go unanswered in busy clinics.
$300+
lost in treatment value from just one missed new patient.
What Nivio does for your clinic
A dedicated AI receptionist that handles calls professionally while you focus on patient care.
Answers every call
Nivio greets callers with your clinic name, gathers their details, and never puts them on hold.
Books & logs requests
Captures name, phone, reason for visit, and preferred time, and sends it straight to a Google Sheet or your CRM.
Available 24/7
After-hours, weekends, and lunch breaks – Nivio keeps taking calls even when no one is at the front desk.
How Nivio fits into your existing workflow
Get up and running in days, not weeks. No hardware changes required.
Connect your clinic number
We either give you a new number or forward your existing line – no hardware changes.
Train the AI on your clinic
We set up your greeting, common questions, and booking flow based on your intake process.
Go live with a 14-day pilot
For two weeks, Nivio answers calls and sends you every booking request. You see real results before you pay any monthly fee.
Simple, flat pricing
No per-minute surprises. No lock-in.
Nivio for Clinics
AUD · Cancel anytime after pilot
One-time setup: $349 AUD
Includes 14-day live pilot
- Dedicated AU clinic number or call forwarding
- AI receptionist answering inbound calls
- Booking capture + SMS notifications
- Google Sheets integration
- Basic monitoring & support
If you cancel within the first 14 days, you keep all call data and we keep only the setup fee. No monthly fee charged.
Perfect for busy clinics that…
- Miss calls during peak hours
- Don't have a full-time receptionist
- Want after-hours coverage without hiring more staff
- Are tired of voicemail and phone tag
Probably not for you if…
- Your clinic never misses a call
- You want full manual control over every conversation
- You're running a call centre – Nivio is built for small and mid-sized clinics
Questions clinic owners usually ask
Yes, Nivio introduces itself as an AI assistant at the start of each call. We've found that patients appreciate the transparency, and most are happy to leave their details knowing they'll get a callback from your team.
See Nivio in action
In one 20-minute demo, we'll show you exactly how calls are answered, how bookings appear, and what your patients will experience.